The only problem I have with an on screen keyboard is how much space it takes up. I love the fact that when I need the keyboard on my Mogul it just slides out and then slides quietly away with no disturbing of my viewing. It's hard enough to try to type on the little on screen keyboard without making mistakes. That's my $.02.
Btw there is a FAQ update for Qwest now with the verizon thing.
http://www.qwest.com/VZWmigration/faq.html