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No offense, I know how ridiculous that sounded, but that is what we were told at the time.
We finally got a relatively more reasonable response from Novell that included a utility to correct the appointments made from devices that had already been patched.
The utility needs to be run on each post office and corrects the time. The catch is that if new appointments are made from a non patched device then they will be off again. The utility would need to be re-run on all of the post offices again.
In the last 24 hours we have applied the DST patch to over 13,000 pc's with about 4000 to go. Our BlackBerrys are also being patched to prevent propagating this issue (I'm not even sure how many) Simultaneously we have patched over 40 post offices and have been running the utility on each of them non stop to correct the appointments. Each post office takes about 5 hours to process the correction utility.
Talk about jumping through hoops at the last minute!
What is the most bizarre is that all of the vendors have known about this for 2 years and the patches have only started showing up in the past couple of months, some as late as 7pm est this past friday.
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