[alphamabox]

Okay after reading all the raving reviews on the new version, i went out to the local att store and purchased one. well here is my story.

sound quality is very tinny and crackly. reset and re-paired it like 4 times doing all the steps on jawbones website. finally called jawbone this morning and first rep i spoke with ran me threw all the steps once again and then finally suggested that since i just purchase this unit that i should return it and get a new replacement. at lunch i went in and did just that.

got back to my desk and charged it and then paired after deleting my old pair. same issues with audio on my end. i then started thinking that its the mogul so i paired it with my computer and tested it with skype but same issues. i have now also tried it with a samsung m300 and also with a LG rumor with same out come.

in total, i have called jawbone 3 times today trying not to give up on hope of this "amazing" bluetooth unit but at the end of my 3 time the service rep said that the tinny sound is normal. i let him know that i have a jabra bt3030 and also a plantronics 655 and they don't have issues with sound on my end. he explained that coming from those i will notice the jawbone will sound tinny because the other units have more of a bass to their audio and the jawbone doesn't so what i'm hearing is quite normal according to this guy.

so in the end i'm not packing the unit back up and returning it for a refund and pretty disappointed.