Maybe it was an upgrade but thought it was the same as the one in this link. Try it:
http://forum.ppcgeeks.com/showthread...ghlight=alltel
.exe files download to PC, execute on PC and use Activesync to transfer to phone.
See post #45:
http://forum.ppcgeeks.com/showthread...=alltel&page=5
.rar files need WinRAR.
There's the kitchens but that should not be done on spur of the moment. If you can return it to seller, I'd do that.