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Old 06-22-2008, 03:50 AM
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Re: can sprint really void warranty/insurance for software

Magnusson Moss Act should prevent them from denying you warranty coverage due to the software change. If you have hardware that fails, then the onus is on the manufacturer to prove that your software change caused your hardware failure before they can deny you warranty coverage.

A parallel example would be if you bought a laptop from Dell and you installed linux but 6 months later your LCD stopped working. They can't deny you coverage for that change, however they do not have to support you software wise.

Unfortunately the law is toothless and most consumers wouldnt put up a big fight over a cell phone.
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