[mgpst2]

I just tried to run the upgrade something totally insane happens, I keep getting ERROR CODE [328] INVALID COMMAND. The tag line is "This utility can not be used for your PDA phone, please check your update utility." and then it only gives you an option to exit the update, no recovery option.

I called HTC support on from their website for the US and they walked through everything and are dumbfounded. The best part is that they said their is not even an error code 328 only 300 and 330. So they have no idea what to tell me. It appears as though that on the website the Mogul by Sprint ROM to version 3.35.651.2 (EV-DO Rev.A) link does not download the correct rom, but some rom that they have never heard of or should not even exsist.

They verifyed that I was downloading the correct rom like five times, but was not getting the correct rom even though it was labeled correctly. They basically just kept appoligizing and said they did not know how to help me or fix the problem or get the correct rom for me. They gave me some phone number to call mon-fri. because they are not there on the weekends to see if they can help. The number they gave me is 1-800-229-1235, and said that these people work on the cdma phones because sprint does not use sim cards.

In the end they said sorry again and again but we do not know what to do. I have no phone currently because it is now stuck in rom boot mode with the 4 color bands. If anyone has had any experience with and knows how to help, please email me or respond to this one here, because guess what the people who made the phone HTC have no idea how to fix their own problems.