Quote:
Originally Posted by pierocksmysocks
Depending on who you talk to and what system they're using, yeah it can be as simple as a push of a button. Not to knock ATS, but they're not exactly the most knowledgeable in the company... They're just better at reading information out of something called KMS, and a few less restrictions on tools.
I did have an interesting chit chat with an engineer earlier this afternoon concerning things so hopefully it'll get sorted out.
By the way, where abouts in the Midwest? (Just curious if you were in an affiliate network or Sprint corporate network).
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I'm out of Des Moines, Iowa. I travel quite a bit over the Midwest. But I use my cell primarily out of Des Moines.
And I completely understand what you are saying. I work as a support team member for a call center. I can tell you that we have some bright techs on the phone, but most are basically reading docs from our Sharepoint rather than having any intuition themselves. I know 100% where you are coming from.