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Old 03-02-2007, 11:31 PM
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JBabey
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I work as a technician for SPRINT... we will *NOT* cover manufacturer warranty at the retail locations any longer... if you failed to add ESRP to your plan you will have to pay the 35$ fee for a recon, or add insurance and hope it lasts for a month+

you could always try your hand at soldering, ive done it to my phone, but if your not REAL good with a solder gun, just eat the 35$ and go get a replacement.

once you pay the 35$ fee, you will then be eligable to add ESRP free of charge at like 3 or 4 bux a month.... TOTALLY worth it, and thats coming from someone who works here haha.

your final option, if you want to wait the 5-6 week turnaround is to call UTSTAR and send the phone in for warranty repair... the phone number is

866-663-3266

you have to ship the phone to them, they have a 5-6 week turnaround and will mail the phone back to you repaired, free of charge... MAKE SURE YOU FLASH THE OFFICIAL SPRINT ROM on before you send in the phone or they will reject your device.
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