Quote:
Originally Posted by ROKWELL
hey, count me in for a cracked case!!!! =(
three different spots!
anyone have any problems returning after their 30 days with a upgraded radio!?
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Verizon is not taking these units back after the 30 day mark. Most of the stress cracks happen after the 30 day mark. Its important to make it known to Verizon that there is an issue here. In fact they accused me of breaking mine... They had to take it to a store to inspect it. The store said its in perfect shape, but the only way I was going to get it replaced was through insurence. Make sure you buy the insurence with this phone until this is resolved.
As a side note the insurence company, said they serviced most phone service providers and Verizon is by far the worst when it comes to getting a phone replaced. "Any thing other then the phone being physically damaged, should be replaced by the carrier for the first year". Verizon always fights this, they said they hate working with Verizon.