[JaredC01]

Only thing I can recommend if you're tried flashing/hard reset would be to get a new one from insurance... Take it to a local Sprint Store and show them the problem, and they should replace the phone for you, or give you a number to call to get a new one shipped to you.

There seems to be quite a few quirks with the Mogul, though once they're fixed (replaced or otherwise), the phone is great. I've actually had one Mogul replaced already, after the first week and a half. It developed the bright spot in the bottom corner of the screen. Got a new one about a month ago, and it's worked perfect ever since.