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Old 06-16-2008, 09:49 PM
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shortbushemi
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Re: To the XV6800...

how'd u get them to upgrade you? i just spent 30 minutes on the phone trying to get them to upgrade my phone and they told me 'our policy is to only replace it with a refurb of the same model' and i go 'if i keep having problems with this phone, i don't want the same phone back.. i want a different one' 'well sorry sir our policy doesn't allow for that'