[escribzz]

Originally Posted by fredcatsmommy

Seems to me that it's a manufacturer's defect and none of us should have to file an insurance claim. I sure wouldn't. I contacted utstarcom and they told me to send mine in. In other words, they didn't even question it. I wouldn't go that route, though, as vzw should replace it so you're not without a phone. If the local store won't make it right, go to another, and if that's not an option or convenient, I'd call the 800# and make lots of noise. Let us know how it works out for you. BTW, did you put on a custom rom?

Yeah I have a cooked rom... Anyone have a load out there for VZ that works on the 3.X radio that looks like the stock in case I can't get this downgraded...