[mykleh35]

Its very scary the first time... its still scary you can't go back, but once you are past that its not bad.. just frustrating being with a low rent carrier that you can't get upgrades or help from... there is still much I don't know but never had the phone not work! if you get into trouble make sure you understand what you were doing, what the current status is and go to the chat room be courteous, patient and someone will walk you through almost anything. I had two scary events during two upgrades and two great guys helped me in 2 minutes (while I was holding my breath) and bam up and running again...