They said they would look into it. 36 hr turnaround.
My friend got 110k on his. He then changed the DNS info on his and got over 500k. Which doesn't make sense. It should work without that. I tried the DNS change and it didn't change my speed at all.
Someone mentioned on HF that he upgraded to AKU 3.3 on his Q and now he has fast speeds. I can't seem to find this upgrade anywhere.