[TrueArsenic]

This is right from an email that was forwarded to me by our rep... I assume this is only for connection cards.. not Phone As Modem..


If you sell a Connection Card between 6-15 and 7-13 it is very important to educate you customers on the following:
·The connection card will be unlimited until 7-12. On 7-13 the plan will change to the above limitations.
·The customer will receive a bill message in about three days letting them know about the changes and giving them 60 days to opt out of their contract. It is very important in order to avoid churn and a charge back to educate your customer before they receive this bill message.
·Explain to the customer how big the 5GB limitation/300MB Roaming limitation is.