I must say I'm offended by the comment about mall employees
. I happen to work in a Sprint indirect store in a mall, and I pat myself on the back for being more knowledgable about Sprint products that any direct store employee in a 50 mile radius. I certainly think it helps that I was with the legacy Nextel side of things prior to the merger, it seems we are the guys more up on things. But hey lets keep the generalizations to a minimum or this may turn into a thread focused on Blackberry OS users.
I should also add that the Sprint TV on my Mogul still works as of this exact moment.