[dzuchowski]

Originally Posted by holo

I didn't mean waiting in line to pay your bill, but when your service gets shut off for a cricket billing error (happened to me a few times) you can't get through to them at all... Their CS line tells you to pay your bill through the automated system, and there's no option to talk to a rep, basically tells you to pay up or hang up... Their CS is a total joke too good luck talking to someone from the US and the calls I had with them were seriously material that could go on a joke site... They read from a script, cannot understand anything you say, and if you try and get them to deviate from the script, good luck... I do however agree that their service is nice at least in the phoenix metro area, people always talked about how bad it was, but I got perfect service around town...

Do what I did when I lived in Denver I found that Cricket (aka Leap Wireless) is based out of san diago Ca. So I called their coporate office and demanded to speak with the CEO of the company and just kept calling and calling until i got a Vice Preisent of Customer Service.

858-546-9983
10309 Pacific Center Ct
San Diego, CA 92121