[B1zzybone2000]

did tech. support have you do a profile update,,or data update,,,,if not get the lock code,,,from customer support,,then dial ##3282# it will bring up youre (EPST) click on Edit,,enter youre lock code ,,,and do a restore.....this should fix youre problem,,,,,if not just reprogram the phone with the lock code,,,,,then ,,,do a (OTA) follow this steps,,click on,,,1.start 2. setting 3. phone 4. services 5. scroll down to Internet 6. click on (get Setting) 7. click on start ,,, wait till it finish and youre done (OTA) youre phone...pm is you have any questions