jhuroleye: I am a sprint guy so I am not too sure of the VZW issues. I know I have to load one of th sprint provisioning cabs to get the phone to work on the network (or I have to enter it all by hand). There may be something similar for VZW. I would check up on the VZW threads. As to the sound, I have no issue with sound being enabled/disabled/muted, etc. I set mine to vibrate/off all the time in meetings at work. I would look at your 3rd party apps. I would try a hard resest and just load your contacts, etc from activesync (and any vzw provisioning that is required) and see if you still see this problem. Most of the issue that are unique to individuals and not all users have been tracked back to 3rd party apps thus far for the most part.
-saridnour
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