Quote:
Originally Posted by soccerman821
techs cant hang up on u.. cause last time i was on the phone with a tech i acidentally missed the end call button and i heard something in my pocket.. he was like sir... i can't hang up on you.. you have to end the call.. i was like.. oh my bad
my re-authencate call took about a min.. he jus said by the time i hang up he will fix it and it should work. and boom he was right
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Hey, thanks for the reply. I went ahead and hung up the call. Voice and SMS still do not work. I can't back to the #832 line either ("Cannot authenticate..."). I called tech support but they weren't able to help me, the tech asked me to reprogram using *228 with both options (1 first, 2 second). That didn't work, the tech asked me to do a hard reset through Windows Mobile and then reprogramming with option 1. That didn't work and the tech gave up. Any ideas? Thanks.
Currently doing the #2539 thing. The line's automation message tells me promotions, then lets me know a technician is currently working on re-authenticating my phone and to keep my phone on the line, then continues promotions. I never get to talk to a real person using #2539. Should I be? Should I just hang up after a certain amount of time after the tech notification?