You can test the ##778# but if you have upgraded your rom I have had the status disappear. I have had 4 new moguls and 1 refurb. I knew the refurb was such because the plastic covers on the plastic on the sides of the keyboard were missing and because it had PocketPC on the bezel. I recently had that one replaced and requested a new phone which they sent to me. It was not a full kit but it was infact a brand new phone. Really you can just tell
