Just call the ins again and tell them the phone you got is bad. I did this because of bad pixels and they sent me a new in box phone with all of the accessories.
good luck
Quote:
Originally Posted by SPLzero
My phone took a little swim in the ocean last weekend and we have the insurance plan with sprint.
my new phone just came in and it looks like they dont even look over the phone for damage. the screen has some minor scratch's and the case looks like it had been dropped a few times. guess im going to take it into sprint tomorrow and tell them i want a new phone.
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