Quote:
Originally Posted by SPLzero
My phone took a little swim in the ocean last weekend and we have the insurance plan with sprint.
my new phone just came in and it looks like they dont even look over the phone for damage. the screen has some minor scratch's and the case looks like it had been dropped a few times. guess im going to take it into sprint tomorrow and tell them i want a new phone.
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I have had only 1 refurb. I just tell them I want a new phone and they have been pretty accommodating. May just be because I have had so many problems. Just ask to talk to a supervisor if you dont get what you want.