http://www.utstar.com/pcd/downloads/...11000_Ship.exe for the official rom. Can you be a bit more detailed though on what happened? I see you said you downloaded a rom from UTStarcom's site -- thats what Finster was referring to. (the link above)
This is a verizon phone right?
Last q-- Do you have insurance? If you do, you might be best to just take it into a storefront and see if they can fix it or get you a new one.