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Re: Why do I pay sprint for insurance?!?
I didnt read the entire thread, so Im sorry if Im repeating someone else....
First, I am a Sprint tech and want to clarify that TEP only covers the phone. No stylus', batteries, battery covers, anything other than the phone itself. So while I see how it can be frustrating that they dont just hand you a battery cover, it's not what you're paying your $7 for. Also, I have never seen a phone just lose screws. I dont believe your screws are falling out for one second. Either you've dropped the phone and it was damaged to the point the screws are falling out, or someone tried to open the phone.
That said, I have dozens of extra battery covers, if you still need one, Ill send it to you. Send me a PM if needed with the details.
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