I had that problem too. Mine was about the size of a dime about .5" from the top right corner. I brought it into the store and they ordered me a new one. I got a call 3 days later and I picked up my brand new phone. Good thing about the exchange was the replacement wasn't a refurb and I only had to turn in the phone. Which means when they gave me the new touch, in the retail packaging, i now had 2 of everything..