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Old 05-02-2008, 10:41 AM
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cpm199
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Unhappy HTC Touch screen dark area?

Hi everyone, I have had my Touch for just over 5 weeks and noticed a dark area on my screen yesterday. Not sure what caused it, but wanted to see if anyone else has experienced a similar issue. It looks kinda like image burn in, similar to what happens to crt monitors when a computer doesn't use a screen saver, but obviously that can't be the issue on an lcd screen.

Anyone else experience a similar issue?



UPDATE 8/18/2008:
Hey guys, I started this thread back in May and finally got around to going to the Sprint Repair store last week, 8/15/2008. At first the guy was trying to tell me that it didn't affect the function of the phone and that there wasn't much that they could do, and I a said "Hell no, let me talk to a manager". The manager came out and spouted the same thing, but quickly caved in and told the guy to replace it. Well I was pretty happy even though it came with the WM6.0 ROM still. So that was this past Friday that I swapped out my phone. I checked and made sure it had no dark areas and everything looked good, well, It's only been 3 days and it already has another dark spot on the new phones screen.
This is ridiculous and unacceptable IMO. I don't have time to keep taking my phone back once a month or week or every few days. I want a product that isn't going to have quality issues like this. Oh and btw, this is another poor viewing angle screen like my previous.

Are others out there still having this re-occuring issue on their Touch?

I would like to raise more awareness of this and see if we can get HTC to raise their quality on these phones. I mean seriously, this makes me want to move to an iPhone where I know the hardware quality will be top notch.

Please comment on your experience with your Touch screen good or bad, and I'm curious if any of the folks with the good viewing angle Touch phones have seen these dark spots appear as well.

Last edited by cpm199; 08-18-2008 at 12:46 PM.