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All - thanks so much for all of the help and assistance. I'm now a minor threat to my coworkers, etc.
I know that people are moving on to Kitchens, 3.5, WM6, etc., but I did try to incorporate everything from this thread into a doc that builds on Mike's first post (and credits him for it!). I'm hoping it will be relevant moving forward. If not, que sera.
As I'm not going to be reverse-engineering that smart-dialer in 3.5 any time soon, I figured it was the least I could do.
I tried to break things down into very small steps, so I'm hoping it will help other n00b's, but maybe others will find it useful, too.
I didn't get it as finished as I had hoped (I have to get back to my real job...), but perhaps others can keep it moving forward.
Anyway, thanks again to everyone.
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