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Old 04-23-2008, 07:24 PM
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lkillen
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Re: sprint insurance replacement

I just got my Mogul from Assurion to replace my 6700. I had my 6700 replaced two weeks ago with a refurb. It had been a nightmare since I walked out of the service center. I upgraded it to a 6.1 rom and thought I could get it working correctly but it would spontaneously do a reset. Since I get a phone allowance from my employer, I sleep with it right beside me.

On Monday night I had a plant go down. I woke in the AM and had to do the usual soft reset to "wake up" my phone. There were 6 crises calls in voice mail that never caused the phone to ring.

I called Sprint and raised hold hell and told them I was dropping Sprint. I have 4 phones in my plan. I toild them I would not pay any early plan disconnect fee and would see them in court first.

She had me wait on the line, call Lockline and asked them to send me a new phone. She said the $50 fee would be deducted from my bill. She had me go to Sprint's website and pick out the phone I wanted. I went for the Mogul. It arrived about three hours ago and is still charging.
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