[hachiroku]

no i called many times...but the second time i was to get a replacement was when they offered me the 6800. i just kept telling them everytime that i did not want another phone that had problems that i would have to return. they haven't charged me 50 for the last phone let. lets hope they still don't!

also call within 30 days of your first replacement for a free second replacement and so on. i just got fed up and called asurion directly. sprint gave me the number a few times. it solves a lot of problems if you call them direct after talking to sprint a few times. or you can just call them direct after talking to sprint once. it really doesn't matter, because you have to explain the whole situation to them as well.

Asend, did you go through asurion the insurance group for your replacement?