my second call was easy going. my replacement phone was locking up...and the usb charging port was really loose. it wasn't charging half the time.
they offered me 6700, 6800, or 6900. i went with the 6800. smoooooth sailing. she stated it was a maximum 6 day wait, and it will be shipped express.
she then noted that it was a new phone. lets see if its new when it gets here.
