Quote:
Originally Posted by cykococo
You might have lost the internal passcodes dealing with Sprint Nav. Call sprint and they can set it up OTA (over the air)
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EXACTLY. Im guessing that when you set it up last time, your phone(sprint navigation in particular) created a unique "key" that it used for authentication, and when you hard reset, it probably either reset it or created another on.
Like he said, a simple(lol yeah right dealing with sprint) should resolve this for you