Quote:
Originally Posted by wryun
Nope ... he did mean a HARD RESET! LOL I heard that and asked him if he meant a soft reset because a hard reset wipes out your whole phone. He told me No, i mean a hard reset. He backs up his phone nightly specifically for that purpose. WHAT A JOKE!
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Where do these Sprint reps get this stuff? Erasing all your data doesn't fix a bug. Besides, what's the point if you just restore from a backup anyway?