so its not the headset. the BT on the phone is turning itself off and i have to go into connection manager and turn it back on. i called cs and they put a note on my profile so i can get it switched out. called my local store and i have my fav. sprint employee brian( yea i know ALL the guys at my store, kinda sad) searching through all of them doing the ##***# to find the pri number and the manufacture date to try and get me an old one too so i can do a rom upgrade and the work around. if anything ill at least come home with a stable phone without all these glitches. i love this phone too much to switch give it up tho, gonna go through as many as i need to before i get one working right