[wesd]

I called tonight and requested an Advanced Exchange for a 6700 that the call button no longer works on. The lady was helpful but they are sending out a refurbished 6700. I am a little worried about that - they would not send out a 6800. Instead, she offered me $150 off an upgrade, which I told her is an insult as I pay $150 to Sprint every month for phone + data card. She quickly retracted that statement and said that I would get it for the new customer price, but I am not looking for a contract extension. I'd rather buy it off Ebay for $350.

Heck, the least they can do is send a new battery with a refurb 6700. I DID NOT call to get an upgrade and I love my 6700 but am not looking forward to reloading WM6 on it and redoing everything just to have it fail again right away.