[bradynapier]

Currently I am a sales rep/manager of the Shoreview (Arden Hills), Minnesota store.

However, I am in the process of building a new department (run out of the Arden Hills store) that will work on things such as Outside events (TV shows, conventions, etc), New Customer Service Processes, etc. We don't plan to make much money from this department, hopefully break even on the labor but in the process improving the customer service given to a few thousand customers.

It will be small - but hopefully will show Sprint a better way of handling their customer service and improve the service overall. Let's face it - call me biased but Sprint DOES have the best network when you add their data capabilities and coverage. They just need to get organized with all the features they are ready to implement and stop doing stupid things like blocking Sprint TV on the Mogul, etc.