Quote:
Originally Posted by VW
edit: went out to dinner tonite and ran some speed races. I found that if there were no apps loaded the 700wx was a hair quicker about 70% of the time. the big issue came if there were 3 to 4 apps loaded. Thats when the 700wx lag became apparant and the Touch wins, presumably due to more memory. So therefore I must redact my earlier comments about the touch being faster except when running alot of apps. I suppose I must now qualify that the Touch is the most consistantly fast regardless of # of apps running etc.
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That's fair - I think you're right, as you add load to the Treo it's lack of Ram (compared to the Touch) will slow it down whereas the Touch stays pretty consistent. Sorry to derail this whole thread, BTW.
Back to topic, I actually found a phone number of HTC-America tech support today and gave them a ring. I was fully expecting to wind up talking to a moron who reads their responses off a script, but to my complete surprise the guy I talked to was actually quite knowledgeable and helpful. I told him that the reason for my call was to report a few bugs and ask for the status of a patch. The first thing he said was, "let me guess - you're having the problem where the device won't come out of standby mode?" I laughed and said, "oh you must be aware of that one then?" and he said they were all very aware of it.
I also brought up the SD card corruption bug (which happens to me once every couple of days), as well as another odd bug where if you have security enabled, the Touch will return back to the home screen after turning the screen off rather than remaining on the last app you had open. He was also aware of the SD corruption bug, but not the security bug.
I asked about the possibility of new drivers. He said he was aware of the issues, but couldn't say for certain whether (or when) new drivers were coming. He did confirm that a patch was coming soon (probably 1 - 2 months) but didn't know if new video drivers were a part of that patch. He seemed sincere and was appreciative of me reporting these issues and asked me to call back if I had any additional bugs I wanted to report.
So bottom line is, he certainly didn't break any earth-shattering news to any of us here - but what intrigued me was that he was at least aware of some of the high-profile bugs we're dealing with and seemed interested in helping as best he could. Hopefully that means we at least have a chance of getting some fixes. He was a Ty-Tyn 2 owner himself and seems to be something of a tech geek like the rest of us. This is a far cry from the usual fiasco you go through calling Sprint tech support.