[PlainShane]

I would venture to guess that a proper way to face the situation is to write a [profesisonal] hand written letter to whomever could be of use to us. The first problem would be finding the right person to write to and being sure that it would actually get there. My father is the type of classical thought individual which turns to "writing corporate" to solve customer(service) issues. He gets everything he wants by showing a caliber of coothe unknown by the email age. This is just my suggestion.