[knightrida_01]

After reading this post I called Asurion. I spoke with a rep, she said she would replace my phone for $50 as usual, then I said "This would be the 4th one that I have recieved, is there any way I can get an upgrade" she said "yeah, sure. Let me see if which phone is comparable to yours and if we have any in stock" placed me on hold. She came back and said the the Mogul is my replacement phone and that it is on back order. When she said that I thought to myself, gameover, back to the 6700, but then she said "we will have some within 2-6 business days, if your willing to wait that long we can send you one right out. Is that fine?" In my mind I was like "hell yeah thats fine" but I just said "yes thank you". She said it will be sent no later than the 19th.
Very painless experience, I thought it would be like pulling teeth. I thought I would have to bargain and convince them but she was very cooperative and nice. Maybe I just got lucky and got a rep that wants to just make the customer happy and keep moving but if your trying to upgrade I suggest you at least give it a try, it really works.

Thanks to everyone who posted on this thread before me.