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Old 04-07-2008, 06:24 PM
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shaun0207
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Re: IT guy at work is incompetent; can I get exchange to work by myself?

Quote:
Originally Posted by naterfi View Post
Easyst way to do it.

just go to the Mail.yourcompany.com or companys exchange mail site and left Click the little lock, at the top right of the screen IE 7.0 or bottom right in IE 6.0

click - view certificates
click - details tab
click - copy to file
click - next
click - DER encoded radio button
click - Browse

save it to a location on your computer like desktop
then Transfer .CER file to phone

(on mogul)
Use file explorer
Click on Certificate
it will ask you to install it, say yes

soft reset phone.
then try to sync with activesync.

should work, if not check and see of the domain, username, password is right in the server source.

by the way,
activesync service should be enabled by default on the exchange server.

Good luck,
Nathan
My IT guy told me the samething. He said some switch up at the cooprerat office in Western New York needed to be flipped. no mind you we have a MS 2003 server here at this location and all the other locations, he said it was not compatible with WM6. My company uses GOOD for some reason. Everyone that has a company phone has WM5 too. So I dont know if that has anything to do with it. I tried you steps above and I cant reach my company's email through IE.
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