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Old 04-07-2008, 12:04 PM
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bbristol
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USB plug on phone

I have done a bit of searching about this issue but i have not been able to find anything. My searching skills are not the best in the world.

I have an issue with the usb port on the phone.
The phone started acting up about 2 weeks after upgrading the FW to the latest HTC release.
When ever I powercycle the phone it boots into the bootstrap (bootloader). The only way to get to boot into Winmob is to plug in the usb cable from the pc to the phone or the headset and do a soft reset. Then the phone boots into winmob.
The phone also is unable to sync with the pc. I have tried many cables and at least 2 pc, running XP. When its plugged in, the new hardware found thing runs. It sees it it is a mobile device but reports that it was not installed correctly. Device manager shows the device with an exclamation point.

I have uninstalled and reinstalled active sync. I even did a hard reset. Neither of this helped. I cant even reload the FW because the FW loader from HTC does not see the device. I have tried to load the FW from bootstrap and from winmob. Every time the installer reports it does not see the phone connected.

Up until last night my headphones worked with the phone. Now it does not. The phone acts like they are not installed.

I am still able to charge the phone, just not connect the phone to any pc.

Has anyone else seen this, or have some ideas on a fix?

Last edited by bbristol; 04-07-2008 at 12:26 PM.
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