04-03-2008, 08:22 PM
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N00b
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Location: Boston
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Join Date: Aug 2007
Posts: 29
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Re: Question regarding insurance replacement
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Originally Posted by harpua
you mean directly through htc, huh?
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This is part from the email I sent over to ecares...
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I have contacted HTC, and they will NOT,,, let me repeat,, they will NOT provide any support for the Mogul, based on the deal sprint and HTC made. They told me I have to report/contact sprint directly if I need any kind of warranty issue.
Why is it so hard for me to get a warranty replacement? The phone is under warranty, and according to manufacturer (HTC), Sprint is the sole company which will provide any support for the phone, meaning Sprint should take care of warranty replacements.
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