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Old 04-03-2008, 04:47 PM
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chappy
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Re: Question regarding insurance replacement

If you have TEP you can take it into a repair store and not have to pay anything. I don't know why care is telling people to make a claim with asurion. If you don't get the desired results from the basic tech, talk to a manager.

The only time you need to get your phone replaced via asurion is if it's lost, stolen, or liquid damaged.
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