[nxtech3]

I am a Store Manager/Head Tech, and the past 4 6700 AE's i have done, they have sent 6700's as a replacement. The only time they will swap out for a 6800 is if they do not have a 6700 in stock or if you have multiple swaps with the same model. As for Asurion it pretty much goes the same way. I mean if its your initial claim and you tell them you have had so many issues with Sprint Stores replacements and you want the upgraded version they will send you the updated phone.