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Old 04-02-2008, 08:30 AM
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Gervy
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Activesync Issue ---> SOLUTION !!! (Well... work around).

Here is the work-around for the Active-Sync issue.
It's a pain in the azz, but until Microsoft improves Active-Sync, it's your only solution.

When you get the Active-Sync connection error (or when the PC doesn't recognize your phone):
1) Un-cradle the phone
2) Manually open the Active-Sync program (it will say not connected)
3) Open Task-Manager on your PC (Control+Alt+Delete, then select Task Manager)
4) Go to the Processes tab, highlight "WCESMgr.exe", and click on END PROCESS
5) Re-cradle phone

You need to do this through Task Manager. Merely closing Active-Sync will still leave the process running in the background.

This process should work. Sometimes I still get the UNKNOWN USB device error, and after 30-60 seconds, my PC rediscovers the phone and opens Active-Sync.

I know it's a pain, but it's better than constanly switching USB ports or rebooting the PC.




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