Quote:
Originally Posted by hindjew
Just out of curiosity, what kind of account do you have with Sprint? I have a business account & it's really easy for me to walk in and have the tech guys switch the phone out. My problem is that they keep on insisting on giving me a refurb unit.
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I have a normal account with sero plan.
But here is another update and maybe a tip for the rest of you to try. I called retentions and told them I am really tempted to switch carriers because I cant get any results with tech/customer/in store/manufacture support. I said that its not fair that I have to travel 90miles to have a phone switched out. So he asked what I wanted and I said I dont want to pay out of my pocket for gas. So he offered me $50 off my bill so I can travel to the corporate store..
So Sprint Gave me gas Money...
But I wonder what will happen if my next phone gets the spots? will they give me $50 each time? or will I have more trouble? we shall see....
