Here's a thought...
Why doesn't someone here (someone intelligent, well spoken and cool headed) type up a form letter stating our case in a no BS manner... Something that says "we know all your excuses, and what this boils down to is that sprint, in one way or another is choosing to take a shortcut which other carriers with an identical device have not taken."
We can flood
dan@sprint.com (or whatever that email addy is), as well as pulling contact info from the corporate site to get access to board members and higher-ups. These emails aren't secrets of national security.. They're out there, and we just need to get our hands on them and force them to utilize their resources returning calls to us.
Additionally, we can post an online petition and try to create some hype, and even file BBB complaints. Wldthing, i know what you're going to say... "Sprint did nothing wrong, the BBB can't help"... you're wrong.. The BBB is a customer service organization, and sprint has crippled functionality on their devices. Does the BBB have any authority to force sprint to fix things? Nope, they don't even have authority when sprint is flagrantly wrong... However, they are a public notification system, and we, as consumers, can drag this issue out as long as we want. Anyone who check's sprints better business bureau page will see that sprint has XX pending complaints against them, and that hurts their business. It DOES get results, even if sprint is technically absolved from any liability.
If we want to fix these issues, we need some organization, some hype, and most importantly, a unified front. Grassroots campaigns have shaped the way this country runs, and there's no reason we can't force sprint to hear our voices. We're wasting our time with unorganized calls to customer service... We need to get this issue in front of people who matter.