Quote:
Originally Posted by ran-o-matic
To reason to disable WEP is to isolate the problem. Right now, I don't think anyone could tell you what is wrong with your system, but it does seem clear that the problem is unique to what you have. You need this test to confirm your own theory that it is WEP related.
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I agree with this one but the only issue I have here is that he isnt tech savvy and doesnt even know where is oringal WEP came from much less was is a custom key or random generated. Him bringing down the security is a great troubleshooting step but possibly could cause hair loss when trying to bring it back up. I can do it all in my sleep but other cannot.
Quote:
Originally Posted by ran-o-matic
The thought that you have a DNS issue (from computercarl in post #4) is possible, but right now I'm assuming the you have a simple network and depend on Verizon for DNS.
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For some reason (and I understand where the idea comes from) I am just not leaning towards this cause and resolution.
Quote:
Originally Posted by ran-o-matic
Wait a minute - You're using NAT so that you have private addresses on the inside of your network, right? What is your inside address range? Any change you are using a publicly routable address range? That would cause you some grief.
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All routers use NAT and assign private DHCP IP addresses inside the network on the LAN side. The DHCP range should have nothing to do with it if he is able to connect via WiFi on the PPC. This means he has already been given a private IP (ex 192.x.x.x or 10.x.x.x). Doing an IP Passthru (where you disable all NAT, Firewall and DHCP) is a good idea but would have two drawbacks. One, it would only prove it is a router issue (which you cannot convince anyone here that the router just doesnt like Live Search for some reason) and two, you are talking more advance network/router configuration steps to a self-proclaimed non-technical user.
For some reason I just feel like Im not getting the whole story or that something vital yet simple is being overlooked. True, this would be a unique issue that is totally represented by the OP as no one I know of or have ever read about has had this issue before.
It just doesnt make sense. Live Search uses the same connection that every other peice of software (IMs, IE, Piscal, Live TV and whatever else) uses. No where in Live search can you define what connection it needs to use. The OP says he can connect and surf in his own home on his own network using WEP but when he tries to start up Live Search it wants to connect to a data line to his carrier?!?! WTF?!?!
No. Something is missing here.
The user says "Every device on my home WEP-secured network, 3 laptops, printer, printer server, range expander, including the XV6700, has accepted the WEP key and connects perfectly". So from this I do not see it being a DNS issue or else something else wouldnt be able to load a page somewhere. You are suggesting DNS is stopping an application from connecting (one application BTW). The OP says they have uninstalled/reinstalled Live search as well as did many soft/hard resets and yet it still is not solved.
I just wanna stop and clarfiy real quick on what resets have been done because a HARD reset will complete wipe everything from your phone and this is what you are saying you have done correct? You took the phone and hard reset it, wiped all memory clean, reloaded a ROM, reloaded Live Search and only that software and still get the same issue. Is that what you are telling me? Because if it is and that is exactly what you have done, then I dont know what else to tell you other than tp put it my hands so I can see it for myself because I just dont believe it.