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Re: Mogul cosmetic imperfections - Will Sprint repair/replace?
I just got my mogul swapped for a brand new one a few days ago.
They will swap in store for more than just software issues. I had several software problems, but also, my screen wasn't sliding back into the normal position, it was going past it about 1/8th of an inch. It actually stuck out the other side. My front buttons were starting to not work anymore, especially the green phone button and I believed this was the cause of it. I told the lead tech at the store as much, he agreed, and when they didn't have a new "front housing with slide" he just gave me a brand new one.
Thats what they are supposed to do. Don't let them tell you otherwise.......
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Cause I'm smarter than them...  |