Quote:
Originally Posted by shadowmite
They do actually. Get on the ensamble billing system and the website will allow you to "update" your phone to another esn. This esn cloning should be a last resort. It really is more complicated that most people think.
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Im on the ensamble billing system and I tried switching my mogul to my touch but couldn't. I had to call and they say it was because of my plan and they had to do it manually which they did. I have the Sero Plan with the Power Plan. I wasn't sure if it was because of SERO or the Power but they had to do it.
Ive read a post on this site that said if you change phones even if you bought it on your own, the date of when you can receive a updated free phone changes also. I haven't confirmed this just FYI.
YMMV.